How do I place an order?

Ordering from Danpe is simple. Browse our catalog and select your desired product, then click “Add to Cart” or “Buy Now”. Review your order and proceed to checkout, enter your email address and payment information, complete your purchase, and receive your license key via email within 5 minutes. No account creation is required, though registered customers enjoy faster checkout and order history tracking.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also accept debit cards, PayPal, and digital wallets like Apple Pay and Google Pay where available. All transactions are secured with SSL encryption and processed through trusted payment gateways.

Is it safe to buy from Danpe?

Absolutely. Your security is our top priority. We use 256-bit SSL encryption to protect all transactions, maintain PCI DSS compliant payment processing, work with trusted payment processors like PayPal and Stripe, never store credit card data on our servers, and protect your personal information according to our privacy policy. We have served over 10,000 satisfied customers with verified reviews, and we never share or sell your information to third parties.

Do you offer discounts or promotional codes?

Yes! We regularly offer seasonal sales and holiday promotions, volume discounts for multiple licenses, email subscriber exclusive deals, and first-time customer discounts. Subscribe to our newsletter to receive exclusive discount codes and early access to sales.

Can I purchase multiple licenses at once?

Yes! You can select the quantity at checkout for identical products. For orders of 5 or more licenses, contact our sales team for volume pricing. Business and enterprise customers receive dedicated account management, and bulk orders get priority processing and support. Email contact@danpe.shop for volume inquiries.

How quickly will I receive my license key?

Instantly! Our automated system delivers your license key to your email within 5 minutes of payment confirmation. Most customers receive their keys in under 2 minutes. If you don’t see it, check your spam or junk folder, verify the email address you provided, and contact us if needed – we’ll resend immediately.

What will I receive after purchase?

You’ll receive a detailed email containing your genuine product license key, download links for the software, step-by-step installation instructions, an activation guide with screenshots, system requirements, support contact information, and an invoice or receipt for your records. Keep this email safe as you’ll need it for installation and future reference.

How do I download and install my software?

For Microsoft Office, go to office.com/setup or use our provided download link. Sign in with your Microsoft account or create one, enter your product key when prompted, click “Install Office”, and follow the on-screen instructions.

For Windows, download the Windows installation media from Microsoft, create a bootable USB or DVD, install Windows on your computer, enter your product key during installation, and complete the setup process.

If you need help, our support team will guide you through every step.

Can I use my license key on multiple computers?

It depends on the product. Microsoft Office 2024 perpetual licenses can be installed on 1 PC or Mac per license, and can be transferred to a new device by deactivating the old one. Microsoft 365 Personal subscriptions allow 1 user on 5 devices simultaneously, while Microsoft 365 Family allows up to 6 users with 5 devices each. Windows licenses can be installed on 1 device per license and can be transferred to new hardware after deactivation. Each product listing includes specific device allowances.

What if my product key doesn’t work?

If you experience activation issues, first double-check the key to ensure there are no typos (avoid confusing 0 with O, or 1 with I). Check your internet connection as activation requires online verification. Then contact us immediately at contact@danpe.shop and we’ll verify and resolve the issue within 30 minutes. Common solutions include providing a replacement key if there’s an issue, having our tech team troubleshoot activation problems, or offering phone activation assistance for offline scenarios. All issues are resolved quickly – we guarantee it.

Are your licenses genuine and legal?

100% yes. Every license we sell is genuine and authentic from authorized distributors, fully legal with no pirated or cracked software, manufacturer verified and eligible for official support, update-eligible to receive all security patches and updates, and compliance-ready for safe business and commercial use. We never sell counterfeit, volume keys, or unauthorized licenses.

Why are your prices lower than Microsoft’s official prices?

Great question! Our competitive pricing comes from volume purchasing where we buy in bulk from authorized distributors, digital-only operations with no physical retail overhead, automated delivery with minimal operational costs, direct partnerships that cut out middlemen markups, and a competitive market where we pass savings directly to customers. Lower prices do not mean fake products. We’re authorized retailers offering genuine software at fair market prices.

Can I verify my license with Microsoft?

Absolutely! After activation, open your Microsoft product (Office or Windows), go to File then Account for Office or Settings then System then About for Windows, and view your activation status which will show “Product Activated”. You can also contact Microsoft support directly and they’ll confirm authenticity. Genuine licenses will always verify successfully with the manufacturer.

Will I receive official updates from Microsoft?

Yes! Your genuine license includes all security updates and patches, feature updates for supported versions, bug fixes and improvements, access to Microsoft Update services, and manufacturer support eligibility. Your software stays current and secure just like retail purchases.